Palm Beach Gardens-based Customer Service Agent Opening | Hiring
Posted on March 30, 2026
Position in Palm Beach Gardens, FL
Fast Facts
- Clear growth pathways at our Palm Beach Gardens office.
- Role in Palm Beach Gardens: Customer Service Agent
- Compensation: $18-$26/Hour (approx. $45.8k/Year)
- Location: Palm Beach Gardens, FL
- This role centers on Customer Service within the Airlines, Aviation, Customer Service, Hospitality, Ground Operations space in Palm Beach Gardens.
- Employer: Southwest Airlines (Hiring in Palm Beach Gardens)
- Benefits: A comprehensive benefits package is included.
- This Palm Beach Gardens-based role is an excellent opportunity for professionals skilled in Customer Service.
- Our Southwest Airlines team in Palm Beach Gardens, FL is growing.
- Benefit from working in Palm Beach Gardens, a key hub for the Airlines, Aviation, Customer Service, Hospitality, Ground Operations industry.
Join the Southwest Airlines ground team! We are seeking a friendly, high-energy Customer Service Agent to provide legendary hospitality to our customers at the ticket counter, gates, and baggage service office. Core Responsibilities: This is a fast-paced, customer-facing role. You will be responsible for checking in customers, issuing boarding passes, tagging and handling baggage, boarding flights, and resolving passenger issues with a 'Servant's Heart'. You are the first and last impression of Southwest's 'LUV' culture for our customers. Qualifications & Requirements: Applicants must be at least 18 years old and legally authorized to work in the US. A High School Diploma or GED is required. 1+ year of customer service experience is strongly preferred. Must be able to stand for long periods and lift baggage up to 70 lbs. Work Schedule: This position requires full flexibility for a shift-based schedule. You must be available to work early 'day time' shifts (e.g., 4:00 AM) for departures, late 'night shift' shifts for arrivals, and be available for 'weekend shift' and holiday assignments as our operation runs 24/7. Compensation & Benefits: This role offers a competitive hourly wage, estimated between $18.00 - $26.00 per hour. Benefits include medical/dental/vision insurance, 401(k), paid training, profit sharing, and travel privileges on Southwest Airlines.
